NO REFUND SHALL BE MADE WITH RESPECT TO THE BOOKING AMOUNT FOR ANY CANCELLATIONS. HOWEVER, we totally understand that unforeseen circumstances might need you to change plans, and so HRI cancellation policy makes it easier to do that. Please read them very carefully.
- Cancellations up to 30 days prior to departure date – 10% deduction (payment gateway & bank charges).
- Between 30 days to 15 days prior to departure – 50% deduction.
- There will be no refund if you cancel within 15 days before your departure.
- In any case, the Booking Amount is Non-Refundable.
No cancellations will be taken over call or whats app msg. Please reply to the email of payment receipt that you have received at the time of booking.
In case of government restrictions, bad weather, protests, landslides, road blockage, administrative ban, lockdown, strike or any other unforeseen circumstances which is beyond our control, certain activities during the trek/trip/expedition or the event itself may be cancelled/skipped, or there could be change in the itinerary.
In such instances, we will do our utmost to find an alternative (in the case of event cancellation or rescheduling).
However, there would be no financial refund for the same. You will receive a full refund if the trip is cancelled by us due to a lack of a minimum number of individuals in the batch. Additionally, if you purchased trip insurance, rentals, off-loading, or other activities, you will not receive a refund. The booking amount is non-refundable in any case.
If a trek or trip or expedition cannot be completed due to natural calamity/unforeseen circumstances beyond our control (bad weather conditions like rain, snowfall, earthquake, landslides, road block, ban, strike, bandh, etc.). No refund would be provided.
Any extra expense coming due to any natural calamity/bad weather/unforeseen circumstances (rain, snowfall, earthquake, landslides, strike, ban, road block, bandh, extra stay, food, transportation or taxi cost etc.), Will be borne by customer on the spot. Company will not be liable.
All refunds will be sent to the same bank account or credit card account or UPI that was used to make the purchase. Within 10 working days, the refund amount will be completed. The amount of the refund will always be computed based on the net amount paid for the event booking and the Base Price of the event. (Excluding all additional services transport, rent, porterage, etc.).
Any voucher issued would not include the service tax amount paid while making the booking. For more info: Terms & Condition
